Certificate of Course Completion
IT Essentials: PC Hardware and Software
During the IT Essentials: PC Hardware and Software course, administered by the undersigned instructor, the studentdemonstrated the following competencies:

• Define Information Technology (IT) and describe the components of a personal computer
• Protect themselves, equipment and the environment from accidents, damage, and contamination.
• Perform a step-by-step assembly of a desktop computer
• Explain the purpose of preventive maintenance and identify the elements of the troubleshooting process.
• Install and navigate an operating system.
• Upgrade or replace components of a laptop, printer, or scanner based on customer needs
• Configure computers to attach to an existing network
• Apply good communications skills and professional behavior while working with customers.
• Perform preventive maintenance and basic troubleshooting.

Student Aleksey Anatolyev
Academy Name Moscow School #1357 (UNESCO ASPnet)
Location Moscow
Instructor Timokhina, Lada